removing paypal as payment option on my form

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    VeniceAACA
    Asked on January 16, 2020 at 12:01 PM

    The only payment option i have on my form elements payments tab is paypal.  How do I remove paypal?  I cannot click on the other payment options because they are not highlighted.  Thanks, Chuck.

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    KrisLei
    Answered on January 16, 2020 at 02:04 PM

    Hi Chuck,

    I checked your form, it seems that the Paypal payment field is still on your form and that's the reason you are unable to add another payment widget on the Form Elements tab. To change the payment tool on your form, please delete the Paypal field then choose a different payment tool on the list.

    1579201449delete paypal.jpg

    Please note it's not possible to add more than one payment tool on a form. If you need to add another payment option on your form kindly follow this guide: How-to-Create-a-Basic-Multiple-Payment-Form

    Let us know if you need further assistance.