What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Reliability email delivery

    Asked by 42ndstreettours on May 01, 2013 at 11:02 AM

    I am having problems with emails being delivered to my for my forms! Sometimes they are delivered, sometimes they are not delivered.  I have tried switching email addresses (as the last time this happened I was advised that my email address had been placed on your "block list").  I am at a loss.  This just needs to work!

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    Answered by glennlee on May 01, 2013 at 11:16 AM


    I checked your email address neuwirth@me.com if it is in the bounce list, your email is not in the bounce list. To prevent not receiving email notification please follow this guide.

    If you have followed the guide and still not receiving the email notification, please share us the form url so we can investigate further. Thanks!