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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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  • Profile Image

    Reliability email delivery

    Asked by 42ndstreettours on May 01, 2013 at 11:02 AM

    I am having problems with emails being delivered to my for my forms! Sometimes they are delivered, sometimes they are not delivered.  I have tried switching email addresses (as the last time this happened I was advised that my email address had been placed on your "block list").  I am at a loss.  This just needs to work!

    Page URL:
    http://www.42ndstreettours.com/mycruisecabin.html/

    email Emails My Forms block
  • Profile Image

    Answered by glennlee on May 01, 2013 at 11:16 AM

    Hi,

    I checked your email address neuwirth@me.com if it is in the bounce list, your email is not in the bounce list. To prevent not receiving email notification please follow this guide.

    If you have followed the guide and still not receiving the email notification, please share us the form url so we can investigate further. Thanks!