PayPal form is not working - Invalid PayPal account used. Error Message

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    bbhardt
    Asked on January 16, 2020 at 05:44 PM

    The error message they got was

    "Invalid pay Pal account used.  Contact Form creator."


    Person said it worked by going over to PayPal yesterday but she did not follow thru yesterday.  Today not working.


    I have checked MY Pay Pal account and it seems to be OK


  • Profile Image
    VincentJay
    Answered on January 16, 2020 at 09:30 PM

    I opened the form on your account and I noticed that the PayPal credentials are not complete. Please connect your PayPal account to your form and click the Save button below.

    1579228166g34dd.png

    I hope this information helps. Please contact us again if you need further help.