What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Paypal payment isn't working again

    Asked by r180 on May 25, 2010 at 02:25 PM
    I've had this problem before... when people submit the form, the Paypal page doesn't open to complete the transaction.

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    JotForm Founder

    Answered by aytekin on May 26, 2010 at 03:28 AM
    Just tested the form and the paypal page opens fine. Are you sure you have entered a Payment Amount? If the payment amount is not entered the total will be $0 so it will not redirect to the PayPal site. 
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    Answered by r180 on May 26, 2010 at 09:58 AM

    I messed with the Paypal setup… changed the type to a single item... then switched it back to a donation… then it worked.