What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Several of our Forms are not coming through via our Notificaton email alert. These are business critical forms.

    Asked by eileen_kelly621 on May 01, 2013 at 11:34 AM

    I have been trying to go into Submissions to forwad them instead, but as of today, that is no longer working.  Curbside Check-In and Registration Form.

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    Answered by jefreylandicho on May 01, 2013 at 11:48 AM

    In your Sender E-mail, please replace it with noreply@jotform.com.

    If you need to use your email address for your Sender E-mail, we highly suggest Whitelisting Jotmails IP Addresses to prevent email notification from not being received.

    Please contact us again if you are still having trouble receiving your form notification.