What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Feedback Button doesnt load the form

    Asked by MagicBaloon on May 01, 2013 at 12:31 PM

    Hi All,


    I love your system... but when I try to use the " Feedback Button" option it doesn't load the form at all !

    This is the link :


    May be because the form is already in the page ? Looks like you can have two istances of one form in one page ...


    Thanks in advance !

    Page URL:

  • Profile Image

    Answered by moonzkie on May 01, 2013 at 12:57 PM


    I have checked your site on IE, Chrome and Firefox and I was not able to replicate on the said problem. Can you please specify which browser are you using?

    Thank you.

  • Profile Image

    Answered by MagicBaloon on May 01, 2013 at 12:58 PM
    Grazie per il messaggio !
    L'Amministrazione di MagicBaloon ha ricevuto il Vostro messaggio che al momento viene letto e gestito dal nostro incaricato.
    Appena possibile, e se necessario, verrete contattati.
    Distinti saluti,
  • Profile Image

    Answered by MagicBaloon on May 01, 2013 at 01:09 PM

    Hi All,


    the issue is that you can use twice any form in the same web page. In other words if you have the FORM ONE in the page and you want to use the same form (FORM ONE) in the Feedback Button the form will not be loaded.


    WORKAROUND : clone the FORM ONE into the FORM ONE ! CLONE and use the first one for the web page and the second one for the Feedback Button.

    The basic / real issue s that you can have two times the same FORM in the web page,

    Thanks for your lighting fast answer !