What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Upload notifications

    Asked by cantugraphics on May 01, 2013 at 04:27 PM

    Hello,

    We aren't recieving any upload notifications to our email address.

    email hello
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    JotForm Support

    Answered by KadeJM on May 01, 2013 at 04:43 PM

    Hello, I checked your email in our system and I did not find you in our bouncelist. Can you please first check your spam/junk folder and also I would like to refer you to this guide http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues to help try to correct any issues you are having with email notifications. Please let us know if you continue to have problems.