My forms are not feeding through Zapier

  • tylernewman
    Asked on January 17, 2020 at 2:47 PM

    Zapier is telling me no forms have been found. How can I troubleshoot this please?

  • jonathan
    Replied on January 17, 2020 at 4:40 PM

    I checked on your form and I noted that zapier integration was not enabled yet in the form.

    1579297202zzz 2020 01 18 05 Screenshot 10

    You need to add first Zapier integration for it to work.

    https://www.jotform.com/integrations/zapier-integration




  • tylernewman
    Replied on January 17, 2020 at 5:20 PM

    Hi Jonathan – what I meant was that on Zapier it won't even find my form for it to connect.



  • tylernewman
    Replied on January 17, 2020 at 5:22 PM

    1579299726Screen Shot 2020 01 17 at 22 Screenshot 10


  • roneet
    Replied on January 18, 2020 at 1:34 AM

    May we know which app are you integrating with in the Zapier integration. We will check if that is supported with JotForm.

    Thanks

  • tylernewman
    Replied on January 18, 2020 at 7:37 AM

    It is active campaign.


    I have tried using the integration with ActiveCampaign directly however this drop down menu does not let me select anything - how does this work?


    Thanks1579351021Screen Shot 2020 01 18 at 12 Screenshot 10

  • roneet
    Replied on January 18, 2020 at 8:46 AM

    There should be an email field in your form which should get mapped to the email field of the ActiveCampaign.

    My forms are not feeding through Zapier Image 10

    Let us know the Form URL.

    Thanks.