Assign Form>>Desktop version: The form will not let me add additional assignee

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    Asked on January 17, 2020 at 03:10 PM

    It won't let me add an assignee.  I enter the email just like I've added assignees in the past and it does absolutely  nothing.  No error message, the page just sits there.  Nothing I do will add it to the assignee list. 

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    Answered on January 17, 2020 at 05:34 PM

    How did you add the assignee, through mobile or the desktop browser? Once the assignee is set up in the mobile forms app, the Assign Form option will also appear on the desktop site.

    I presumed you did that through the mobile app, please try the desktop version. 

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    Answered on January 17, 2020 at 06:50 PM
    I actually did it through the desktop version. I've also tried different browsers and still the same result.
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    Answered on January 18, 2020 at 03:14 AM

    We are sorry for the trouble this has caused.

    I was able to replicate the issue. Let me escalate it to our development team. We will keep you notified of this.

    Also, could you please try adding the assignee from the Mobile app.


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    Answered on January 21, 2020 at 09:30 AM


    Sorry for the inconvenience, this issue has been resolved. 

    Please let us know if this bug persists or you encounter further difficulties.