Unable to open the PDF file sent to my email

swellgroup

Asked on January 18, 2020 at 1:21 PM

unable to open the pdf file sent to my email
Elton Support Team Lead

Replied on January 18, 2020 at 5:56 PM

You will have to log in to your JotForm account first in order to download the file. If you don't want to require the login and just download the file immediately, you have to UNCHECK the following option Require log-in to view uploaded files in your Account Settings under Privacy.

If this isn't the issue you're facing, please provide the PDF file here so we can test it. Thanks