Auto Suspecded Account

  • Charles Rine
    Asked on January 18, 2020 at 7:51 PM

    I was in the process of creating a new form to test a conference registration and somehow the form caused my account to be locked. 

  • AshtonP
    Replied on January 18, 2020 at 11:57 PM

    Upon review of your account, I found that it was automatically suspended by our Phishing Detector Tool (auto suspended) 

    Since forms are created everyday for phishing activities such as: stealing credit card information, social security numbers, login credentials, child pornography, etc; our Phishing Detector Tool automatically suspends accounts that may contain words that can seem suspicious or related to those activities.

    I have inspected your forms manually and found no guilty fields, so I have activated your account, we apologize for the inconveniences this may have caused you.

    You may continue developing your forms according to our Terms of Use.

    Regards.