What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why my forms are disabled after being created?

    Asked by habacuq83 on May 25, 2010 at 04:06 PM
    Ive  created a few simple forms in order to login in my website, but after a while my forms are disabled, i wanna know why?
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    JotForm Founder

    Answered by aytekin on May 26, 2010 at 03:44 AM
    Your habacuq83 account is not suspended. Can you point me to the URL of the form that's disabled?
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    Answered by Eminem on May 28, 2010 at 12:26 AM
    Sorry i couldnt send you more information about this problem but my several accounts were suspended. This is the url of the form im using http://www.jotform.com/?formID=1470823141, as you can see is very simple, so help me please.

    PS:  hope my account survives until tomorrow
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    Answered by Eminem on May 28, 2010 at 12:27 AM
    Sorry, this is the url 1470823141
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    JotForm Founder

    Answered by aytekin on May 28, 2010 at 03:40 AM
    I couldn't find such form.

    Do not create login forms with JotForm. We do not allow login forms since many people create them to do phishing.
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    Answered by edse on May 17, 2011 at 05:04 AM

    why is my jotform account suspended when id finish creating it?

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    JotForm Support

    Answered by mliz on May 17, 2011 at 05:13 AM

    Hi edse,

    Your account is now enabled and your form should be working fine.

    As an added note please refrain from creating login forms as this will trigger
    our phishing filter to automatically suspend your forms.

    Regards,
    Mliz

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    Answered by Twit-Me! on July 08, 2011 at 04:02 AM

    My form get this error: this form has been disable  jotform. How  I can re-enable my form?

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    JotForm Support

    Answered by abajan on July 08, 2011 at 06:02 AM

    Hi Twit-Me

    To which form are you referring? I don't see any problems with either form on your account. I was able to view both of them okay.


    ~ Wayne

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    JotForm Support

    Answered by abajan on July 08, 2011 at 06:15 AM

    Hi edse

    Even though my colleague re-enabled your account, it was automatically suspended again due to our phishing filter identifying your form as having a very high probability that it was being used for such purposes. To stop your account being autosuspended again, I have disabled the form. Kindly do NOT re-enable it.

    Thank you.


    ~ Wayne

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    Answered by isaque_CB on November 28, 2011 at 08:20 PM

    oi, meu formulario esta dando erro, como conserto esse erro?

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    Answered by allanftd on November 29, 2011 at 05:10 AM

    @isaque_CB, could you please give us a screenshot of the error as well as the URL of the form in question?

    I make a quick glance at your account and saw that it is currently suspended for violating our terms of use (your forms are asking for passwords)

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    Answered by joshua on June 14, 2012 at 02:18 AM

    please  i need  to get my jot form enabled please , i beg you

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    Answered by ItalyTech on June 14, 2012 at 02:40 AM

    Hi joshua, with your email address we have two guest users, both was automatically suspended because they're used to do pishing.

    Since you've violated our terms of use we cannot enable it again.