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Grant M. NakanoAsked on January 19, 2020 at 4:23 PM
I created a form for my students to register for a piano competition and suddenly my whole jotform account is suspended. It's realy important that the students sign up for the event soon. PLease fix.
Grant
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jonathanReplied on January 19, 2020 at 4:47 PM
The account was auto suspended by the Phishing detector due to the log in form https://www.jotform.com/form/200186598915162
We can only reactivate the account if you comply to the Terms of Use and agree to delete the form.
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Grant M. NakanoReplied on January 19, 2020 at 5:50 PMOk - so how do I delete the form if I”m not allowed to access my account?
I know the terms and conditions, which is I why I decided not to use the auto form builder to create the first version of my form. I will need for you to delete it from your end then so that I can proceed.
-G
Grant M. Nakano
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Mike_G JotForm SupportReplied on January 19, 2020 at 6:31 PM
I found the form with the said password field in your account's Trash folder — [Imported Form]. I have deleted the password field and reactivated your account.
You should be able to login to your account.
Feel free to let us know if you need any further assistance.