What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    If I have just one product, how do I display it on the form?

    Asked by dreamcent on May 02, 2013 at 09:13 AM

    Run wizard to update payment details. I'm not sure what to do. Why won't my recurring payment option be shown?


  • Profile Image
    JotForm Support

    Answered by abajan on May 02, 2013 at 10:16 AM

    Once there's only one product, it won't be displayed on the form. However, here's a workaround:

    1. Load the form in the form builder, right-click the product field and run the Payment Wizard

    Click Next > Next

    3. Click the existing subscription, check Selected by default > Save Subscription:

    Add another product, give it a price of 0, save it and close the wizard

    Inject the following CSS to hide the second product from view:

    span + br + span {
    display: none !important;

    Do let us know if you need further help.

  • Profile Image

    Answered by jefreylandicho on May 02, 2013 at 10:21 AM

    Since setting one product is hidden by default, another workaround is by adding a new field called Free Text(HTML) and copying your product details in it.

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    JotForm Support

    Answered by NeilVicente on August 29, 2014 at 10:17 AM


    It is now possible to choose whether to hide or show single-item payment fields.

    For new integrations, users will be prompted inside the wizard.

    On the form (edit mode),  there will be options to hide or show them