Downgrade account

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    ahey
    Asked on January 19, 2020 at 11:07 PM

    Hi, Can we please downgrade our account to silver? We tried doing it today, but the form exits every time we click on continue after selecting the monthly payment plan.


    Thanks

  • Profile Image
    AshtonP
    Answered on January 20, 2020 at 09:02 AM

    Thank you for writing to Jotform support.

    We are checking your account and we will get back to you with an update.

  • Profile Image
    AshtonP
    Answered on January 20, 2020 at 09:12 AM

    We have downgraded your account to Silver monthly.

    Please check and let me know if you need any further help from our end.