account confirmation (invalid link)

  • Guy Noel
    Asked on January 20, 2020 at 4:01 AM

    Hello 

    When I click on the link jotform has sent me to confirm my account, I've got an invalid link response.

    Can you tell the ^rocedure to (re) confirm the account 

    Thanks

    Jotform Thread 2123513 Screenshot
  • John Support Team Lead
    Replied on January 20, 2020 at 10:29 AM

    I can see that the account got suspended. I have reactivated it now.

    Could you please try clicking the verification link again and see if it works now?

    If it still persists, please let us know here so we could escalate it for further checking.