Clearing Upload Space

  • metapon
    Asked on January 20, 2020 at 4:12 AM

    Hi there,

    If I want to clear up upload space by deleting an image field from a form BUT only (for example) the first 4000 submissions and not the rest after, it is possible to do just that?

    thanks!

  • BJoanna
    Replied on January 20, 2020 at 10:28 AM

    That is not possible. If you delete an Image field from the form all data collected with that field will be deleted from the submission page of your form. 

    If you do not need the first 4,000 submissions, you can delete them. If those 4000 submissions have the upload the Upload Storage Space will clear.

    How to Delete Form Submission Data

    I would suggest you to download your data before deleting it for a backup purpose.

    How to Download Form Submissions as Excel/CSV/PDF

    How to Download the Submission Files

  • metapon
    Replied on January 21, 2020 at 9:50 PM
    Hi,
    I deleted 4000 submissions of this form (with image field) yesterday but my
    Upload Space used indicator doesn't drop by a point. The form is called "VR
    Check-in".
    Do I have to wait a bit more or what do I need to do? Thank you! Regards,
    Metapon Amorntirasan | Project Manager
    M: +66 86 722 5250 /+66867225250> | metapon@siamwellnessgroup.com
    SIAM WELLNESS GROUP PLC. www.siamwellnessgroup.com T. +66 2 641 6619#134
    /026416619#134>
    ...
  • BJoanna
    Replied on January 22, 2020 at 3:31 AM

    Your form "VR Check-in" has 4502 submissions but only 24 uploads. 

    The forms with most uploads on your account are:

    Daily Sales Report - 51814 uploads

    Branch Delivery Confirmation Report - 14000 uploads

    Maintenance Request Form - 6617 uploads

    Void Bill Request Form - 5910 uploads

    Therapist ID request Form - 3371 uploads

    You should delete submissions from one of those forms to clear your Upload Storage Space.