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joelsantiagoAsked on January 20, 2020 at 4:53 AM
Hi,
I keep opening my questionnaire and random widgets get added on randomly. "BOOK FREE CONSULTATION" when you preview the form the First screen where it says sport, birth year, birth month... I did not put this on and cannot get rid of it.
Can you please remove asap or why is this happening?? -
BJoannaReplied on January 20, 2020 at 10:52 AM
I am not sure why is that widget shown on your form. It looks like a custom widget. Have you maybe created that widget? I checked your form and inside of the Form Builder, the Vimeo widget is shown instead of that widget. I am also unable to find any custom widget on your account. Have you maybe cloned that form?
I cleared your form cache but the issue was not resolved. You can try to remove the Vimeo widget and re-add it to see if that will resolve the issue.
I also clone your form and I was not able to replicate the same issue. Here is my form - https://form.jotform.com/200193815893965
You can also clone my form or your form to see if that will resolve the issue on a new cloned form.