What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    JotForm Account Disabled

    Asked by Ryan_Scott on May 02, 2013 at 10:04 AM

    I contacted you a few days ago without response.


    I recieved an email saying that my form is disabled. I'm under on all my quota except SSL, but I'm no longer using SSL.


    Please let me know why the account is disabled.





    Page URL:

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    Answered by sidharth_kch on May 02, 2013 at 10:10 AM


    I dont see any past forum post from you so I was not able to see how it was not responded. Can you please share a link with us.

    I checked your account and dont see any issue with it. Your account is not in disabled state. Are you have trouble loggin in to your account?

    Let us know.



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    Answered by sidharth_kch on May 02, 2013 at 10:13 AM


    As the new month is started and the submission counters are reset thats the reason i see your account active.



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    Answered by Ryan_Scott on May 02, 2013 at 10:16 AM

    I sent a private message the first time.

    No trouble with log-in. 

    Link is shared in the first message.

    I got an email a few days ago that I attached in the first message // It says Your forms are disabled now.
    It sounds like all is good now?
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    Answered by pinoytech on May 02, 2013 at 10:21 AM

    Hi Ryan,

    Good to hear that everything is working fine. If you need our assistance again, feel free to contact us at anytime.

    Have a great day!