I need to renew our yearly subscription, but I cannot seem to login to the url that was sent in the renewal reminder email. We need to change the credit card information. I only have a few days left before expiration. Help!
- JotForm FounderaytekinAnswered on May 26, 2010 at 03:45 AMYou will need to find out your Plimus username (a long string of numbers) from the original plimus email you received when you paid for JotForm, then enter it on the link below and enter the email address used in email.
That will reset your password and you can then login there to change the CC details.
If you cannot do that, I can cancel your subscription and you can re-subscribe your account when it expires.