Unable to change account email.

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    ellismccom
    Asked on January 20, 2020 at 08:07 PM

    I’m trying to change the email address that my account is registered to even though I hit save in settings it’s not saving it

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    Jed_C
    Answered on January 21, 2020 at 03:38 AM

    Kindly share the email you are trying to save in your account and we'll check if that email exists or has an account in Jotform.

    Looking forward for your response. 

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    ellismccom
    Answered on January 21, 2020 at 05:50 AM
    I was able to fix it. Sunriselocalleads@gmail.com.
    Now I’m having issues getting the mobile notifications turned on after I
    saved the form.
    ...
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    jherwin
    Answered on January 21, 2020 at 08:59 AM

    Please try to clear your Jotform Mobile App cache if you're using an Android device. If not, please try to reinstall the app and see if that will work/fix the issue on your end.