IP Address Blocked

  • Rob Lewis
    Asked on January 20, 2020 at 9:42 PM

    My account was reactivated but my IP address is still blocked. Is there a way to fix that? 

    Jotform Thread 2124868 Screenshot
  • Girish JotForm Support
    Replied on January 21, 2020 at 6:09 AM

    I can see that your account is active. Could you share your IP address so that we could check and white list it from our end?

  • roblewis
    Replied on January 21, 2020 at 8:19 AM

    75.3.71.249

  • Girish JotForm Support
    Replied on January 21, 2020 at 9:25 AM

    Thank you for providing us the IP address. I've white listed the IP address now. Please check and update us.

  • roblewis
    Replied on January 21, 2020 at 9:39 AM

    Thank you! It’s loading now. Just not loading the pictures on the form but I can fix all of that since I’m back on. Thank you so much!