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NathanAsked on January 21, 2020 at 4:51 AM
Hi,
The starter plan says we can receive "10 payments a month", do you mean 10 new payments? i.e. if someone signed up last month for a monthly donation, does their recurring donation count as a payment this month too?
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Richie JotForm SupportReplied on January 21, 2020 at 9:12 AM
The 10 payments per month includes all kinds of payments. When you receive a pay, that would count as 1 payment.
Do note that the payment limit will reset every 1st day of the month.
For more information regarding limits, you may check this link:https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits