Do payments per month include recurring payments?

  • Nathan
    Asked on January 21, 2020 at 4:51 AM

    Hi,

    The starter plan says we can receive "10 payments a month", do you mean 10 new payments? i.e. if someone signed up last month for a monthly donation, does their recurring donation count as a payment this month too?

  • Richie JotForm Support
    Replied on January 21, 2020 at 9:12 AM

    The 10 payments per month includes all kinds of payments. When you receive a pay, that would count as 1 payment.

    Do note that the payment limit will reset every 1st day of the month.

    For more information regarding limits, you may check this link:https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits