Square connected form displaying wrong company name

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    fuelbar
    Asked on January 21, 2020 at 07:38 AM

    Hello,

    When a user charges their credit card using our form connected with Square, the transaction shows up as a different company name. Our Square business name is fuelbar, but the transaction is showing freshfromme2you.com.

    Can you please let me know how this can be fixed?

    Thank you,

    Jeanine

  • Profile Image
    AshtonP
    Answered on January 21, 2020 at 09:52 AM

    Unfortunately, it appears that this is not something that can be changed from Jotform's end. Can you please check within the Square integration in case you are able to change the same? If you are still not able to change this, please provide us with a screenshot if possible so that we can check with our team and assist you accordingly.

    Looking forward to your response. 

    Reference guide: How-to-Post-Screenshots-to-Our-Support-Forum