What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
latest form is not getting through to my emailAsked by rgannon on May 02, 2013 at 02:33 PM
I love Jotform and we have used it for employee applications and surveys..... this last one was a experiment and it was longer than usual. Forms have been submitted, but none are reaching my email..... Thanks for your help
I checked your form's notification configuration. I checked our email server log and see that the emails are getting delivered to you. I see the last submission was at 10:27 and the email was also sent at the same time. Here is the email server log for your reference:
/var/log/jotform/amazonSES.log:[02/May/2013:10:27:49 -0400] 31212719855152 AmazonSES Sent email to email@example.com - MessageID:0000013e65a4565a-33b17bc9-cbe1-4cc3-ab42-eb222a80ed05-000000 - RequestId:76e55bed-b334-11e2-b5a6-4f00b857b43a
Request you to check your SPAM folder and see if the emails are there.
Let us know if you continue to have this issue and we will investigate further.
Thank you so much... It was in the spam....
I love Jotform.
You are welcome.
Should you have any questions please feel free to contact us.