- rgannonAsked on May 02, 2013 at 02:33 PM
I love Jotform and we have used it for employee applications and surveys..... this last one was a experiment and it was longer than usual. Forms have been submitted, but none are reaching my email..... Thanks for your help
- sidharth_kchAnswered on May 02, 2013 at 02:46 PM
I checked your form's notification configuration. I checked our email server log and see that the emails are getting delivered to you. I see the last submission was at 10:27 and the email was also sent at the same time. Here is the email server log for your reference:
/var/log/jotform/amazonSES.log:[02/May/2013:10:27:49 -0400] 31212719855152 AmazonSES Sent email to email@example.com - MessageID:0000013e65a4565a-33b17bc9-cbe1-4cc3-ab42-eb222a80ed05-000000 - RequestId:76e55bed-b334-11e2-b5a6-4f00b857b43a
Request you to check your SPAM folder and see if the emails are there.
Let us know if you continue to have this issue and we will investigate further.
- rgannonAnswered on May 02, 2013 at 04:19 PMThank you so much... It was in the spam....
I love Jotform.
- sidharth_kchAnswered on May 02, 2013 at 04:22 PM
You are welcome.
Should you have any questions please feel free to contact us.