I am Locked out of my Account

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    Maya 
    Asked on January 21, 2020 at 11:35 AM

    I was trying to sign in, and accidentally was entering the wrong user and password. After resetting my password, is now says SUSPENDED. How long do I have to wait to sign in? 

  • Profile Image
    jherwin
    Answered on January 21, 2020 at 12:19 PM

    Hello @Maya -Upon review, your account mayamatava was found automatically suspended (auto suspended). 

    Since forms are created everyday for phishing activities such as: stealing credit card information, social security numbers, login credentials, child pornography, banking information, etc; our Phishing Detector Tool automatically suspends forms that may contain words related to such activities.

    To prevent any further suspension, please add the mandatory widgets mentioned below in your form:

    1. Terms & Conditionshttps://widgets.jotform.com/widget/terms_amp%3B_condition

    2. Signaturehttps://widgets.jotform.com/widget/signature 

    I have removed the guilty fields and have activated your account now so that you can add the following widget widgets into the form.