How do I add PayPal to our Form?

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    Asked on January 21, 2020 at 01:20 PM


        I created a new Form and thought it was linked to accept a payment through PayPal.  I recently discovered that a form that was completed did not have a corresponding payment.  I am not sure how I connect our PayPal account to the form.  Please help.  

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    Answered on January 21, 2020 at 02:23 PM

    Hi @kiwaniskeene!

    I would like to apologize for the inconvenience you are experiencing, I am more than happy to assist you with your inquiry.

    After taking a look at your form, it seems that there is an error on the condition that is hiding your payment section. Please fix this so that your payment field will appear in the form, you may also want to make this section require the field if you wish all of your users to make donations.

    Additionally, you will need to ensure that the account you are connecting to is active and that the credentials are correct. Please take a look at these helpful user guides to assist you with your PayPal integrations: 

    All PayPal IntegrationsPayPal-Forms

    Integrate PayPal StandardHow-to-Integrate-Form-with-Paypal-Standard

    Please do let us know if you require any further assistance, we are always here to help!