Where do I go on the website to cancel my premium membership?

  • Profile Image
    colorthearts
    Asked on May 02, 2013 at 04:59 PM

    Please tell me where to find the cancellation options on jotform.com.  I no longer need the premium service and want to cancel before my next billing in a few days.

     

  • Profile Image
    Mike_T
    Answered on May 02, 2013 at 05:16 PM

    As far as I can see, your subscription has been already canceled.

    Your account will stay Premium until the time you have paid for expires (2013-05-10). Even when you cancel your Premium account subscription, you will not lose any of your forms or your data.

    Please feel free to contact us if you need any further assistance. We will be happy to help you.