One of my forms is not appearing

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    Roycewheeler
    Asked on January 21, 2020 at 02:43 PM

    My Novelty Docs and Tradelines is not appearing online and on phone when me or clients press link

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    Kevin_G
    Answered on January 21, 2020 at 04:05 PM

    I was able to replicate the issue on your form https://www.jotform.com/form/193616945122157, please allow me some time to perform some tests, I will get back to you as soon as possible. 

    Thanks. 

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    Kevin_G
    Answered on January 21, 2020 at 04:28 PM

    The problem seems to be related to the conditions, you're hiding the product field while this same field triggers all the conditions:

    15796420562020-01-21_15h20_10.png

    Please kindly check your conditions and make sure the product field is not being hidden, otherwise the form will load blank. 

    Let us know if you have questions.