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RoycewheelerAsked on January 21, 2020 at 2:43 PM
My Novelty Docs and Tradelines is not appearing online and on phone when me or clients press link
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Kevin Support Team LeadReplied on January 21, 2020 at 4:05 PM
I was able to replicate the issue on your form https://www.jotform.com/form/193616945122157, please allow me some time to perform some tests, I will get back to you as soon as possible.
Thanks.
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Kevin Support Team LeadReplied on January 21, 2020 at 4:28 PM
The problem seems to be related to the conditions, you're hiding the product field while this same field triggers all the conditions:
Please kindly check your conditions and make sure the product field is not being hidden, otherwise the form will load blank.
Let us know if you have questions.