I just upgraded to bronze and my account is not showing the upgrade

  • Smith_Melissa
    Asked on January 21, 2020 at 2:51 PM

    I just upgraded to bronze and my account is not showing the upgrade despite receiving an email confirmation?

    Jotform Thread 2126073 Screenshot
    Page URL: https://www.jotform.com/myaccount/profile
  • Welvin Support Team Lead
    Replied on January 21, 2020 at 4:09 PM

    You clicked a link that is not intended for you through the other thread you've found in the support forum. It upgraded the account that you do not own. I've fixed it. All good now.