Is there a way to create a condition for an autoresponder on edit?

  • Profile Image
    AHS_eSIM
    Asked on January 21, 2020 at 03:26 PM

    Hi,

    I have a form created that is designed to collect booking requests and then after these sessions are booked the user would use the edit link to submit post session information connected to the initial booking.

    I have created an autoresponder that sends an email to the user to remind them to submit their post session information if we have not received it by 1 week after the session (conditions set to send autoresponder on calculated date if the last required question in the post session half of the form is not filled. However, it seems to make this calculation on the initial submission of the form (first half, requesting a date) and doesn't recognize if the conditions are met before the reminder email should send. (ie: if someone DOES fill in the second half of the form, using the edit link, I do not want them to receive the reminder email). 

    Is there a work around for this?

  • Profile Image
    Mike
    Answered on January 21, 2020 at 05:47 PM

    (ie: if someone DOES fill in the second half of the form, using the edit link, I do not want them to receive the reminder email)

    You may try adding one more rule to the condition based on the Get Page URL value.

    Example:

    Regarding the scheduled emails, I am afraid we do not have an option to remove the queued emails that are already scheduled for sending.