again, when looking at PDF viewer it shows correct data, but when downloading PDF it shows a historic version of the form

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    Asked on January 21, 2020 at 03:33 PM

    I had this issue a few weeks ago, can you tell me why it keeps doing this?

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    Answered on January 21, 2020 at 05:17 PM

    Hello @caperspreschool!

    I would like to apologize for the inconvenience you are experiencing, I am more than happy to assist you with your issue.

    This sounds like it may be a cache issue in your browser. I would suggest that you clear your browser's cache and cookie data and then test again to see if the resolves the issue. However, if you could kindly provide us with the URL of the form in question, we can take a closer look at this for you.

    Please let us know if you require any further assistance, we are always happy to help!