Why am I unable to upgrade my account?

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    Asked on January 21, 2020 at 03:49 PM

    I am trying to upgrade my account and I keep getting an error message. I have tried several times.


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    Answered on January 21, 2020 at 05:46 PM

    Apologies for the inconveniences caused.

    We were experiencing an issue with the upgrade feature, this was already reported and fixed by our back-end team. 

    Kindly try upgrading again and let us know how it goes.