Account suspended because of too many credit card attempts.

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    Leslie 
    Asked on January 21, 2020 at 08:38 PM

    I cannot login to my account despite changing my password numerous times.

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    Jed_C
    Answered on January 22, 2020 at 06:04 AM

    Your account has been suspended due to many failed payment attempts using a credit card.

    I have now activated your account. Please contact your bank first before trying to upgrade again. Kindly ask them what is the reason for the failed payments, especially when the card is active. It is likely for your security.

    Let us know if you have any questions or if you need further assistance.