What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    When I click SAVE I do not get a chance to enter an email address for submissions.

    Asked by dbrennan6 on May 02, 2013 at 07:16 PM

    Why don't I see the option to add an email address for form submissions when I click SAVE?

    Submissions email
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    Answered by sidharth_kch on May 03, 2013 at 01:52 AM

    @dbrennan6

    I am afraid that I haven't understood your issue. Do you mean to say you dont see the option to add email id in your notification settings or you want to know how you can set the email id for notification.

    Please refer this guide for more information on how to Setting Up Email Notifications

    Let us know if you need further assistance.

    Thanks,

    Sidharth

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    Answered by dbrennan6 on May 03, 2013 at 08:01 AM

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    Answered by sidharth_kch on May 03, 2013 at 08:02 AM

    @dbrennan6

    For some reason, your response cam out empty. Request you to please repost your response.

    Thanks,

    Sidharth

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    Answered by dbrennan6 on May 03, 2013 at 08:28 AM

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    Answered by dbrennan6 on May 03, 2013 at 08:33 AM

    Sorry about the blank responses.  The question arose because your introductory video shows a window appearing after the user clicks "SAVE" that seems to be asking for an email address for responses.  I had not read the user's guide at that point.  Why does the video indicate that?

     

    Thanks,

    Dan

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    JotForm Support

    Answered by EltonCris on May 03, 2013 at 10:04 AM

    Hi Dan,

    First off, on the video "Setup & Embed then Email Alerts" are clicked not the Save button.

    The window that asks email address appears when your form don't have any notifications/autoresponders setup. However you can ignore that window by cliking the close button. Or, if you'd like to create notification, you should follow the guide provided by my colleague.

    Thank you!