What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Is it possible to create a form and have the submission emails go to another email account other than my own?

    Asked by Robbwww on May 02, 2013 at 07:57 PM
    Emails create a form email create
  • Profile Image

    Answered by jeanettebmz on May 02, 2013 at 09:25 PM

    Yes, that is possible, if you already have created an email notification:

    1. Log into your JotForm account and go to My Forms section.

    2. Select the form and click on "Edit".

    3. Click on "Setup and Embed" tab on the form builder toolbar.

    4. Click on "Email Alerts" and select "Notification":



    5. Click on "Reply-To and Recipient Settings" button (third from the right along the bottom)



    6. An envelope will appear. You can view and change the email address in the field highlighted below:


    7. Click "Finish" and Save your form.



    ==>Make sure that the Sender Name is not left as "Please select"

    To  test the new email address, DO NOT use the test button. You need to fill the form out and send an actual submission to see the changes
  • Profile Image

    Answered by jeanettebmz on May 02, 2013 at 09:26 PM

    You might also would like to check this guide below

    How to send to a specific email address based on a selection?