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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    I keep not getting submission emails.

    Asked by sugarb1 on May 02, 2013 at 10:29 PM

    I should recieve one every time someone fills out one of my forms, and I am not getting my emails. This is the second time I am having this issue. 

    Emails My Forms
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    Answered by sugarb1 on May 02, 2013 at 10:34 PM

    Here is the form ID for one of them : formID=22020463180136

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    Answered by sugarb1 on May 02, 2013 at 10:35 PM

    Here is the form ID for the other one that I am also not getting my notifications : formID=22015674210138

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    Answered by sidharth_kch on May 03, 2013 at 02:14 AM

    @sugarb1

    I checked your form's notification setup and don't see any issue. To ensure the delivery of emails, request you to change the"Sender Email" of your notification to "noreply@jotform.com".

    Let us know if you continue to have this issue and we will investigate further.

    Thanks,

    Sidharth