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    How can I delete the only attached file from the upload space?

    Asked by komchanok on May 03, 2013 at 02:58 AM

    I want to keep only information from the submission and delete only the attached file. Is there the way to do this?

    Page URL:
    http://form.jotform.me/form/31151303047439

    attached file attached
  • Profile Image

    Answered by pinoytech on May 03, 2013 at 03:10 AM

    Hi,

    Unfortunately, it's not possible to delete uploaded/attached files without deleting the submission. You should probably download a copy of all your submission in Excel or CSV format before you delete entry/submission along with the attached file.

    Here's how to download forms submission to Excel/CSV/PDF.

    http://www.jotform.me/help/73-How-to-Download-Form-Submissions-to-Excel-CSV-PDF

    If you need further assistance, do let us know.

    Thank you!

  • Profile Image

    Answered by dinesh-it on May 04, 2013 at 03:17 PM

    Hi komchanok, as pinoytech says, its not possible to delete the attachements alone. But for what purpose you need to delete the attachments?

    To Free up the space? 

    if that is the case, You can Edit the Submission and Attach/upload a small file (let say an empty text file) and re submit the form, But be sure your original attachments will never come back.

    Edit Submissions

     

    Let us know if you have any further assistance.

    Thank you.