502 Server Error

  • Jack
    Asked on January 22, 2020 at 3:59 PM

    Hi JotForm Support, Experiencing "502 Server Error" when trying to view / load form. Despite waiting and reloading page after 30 seconds, the forms are still resolving to a 502 server error. For example, this form: https://form.jotform.com/200161431984046 Troubleshooting actions tried on our end to resolve: 1. load form in new Chrome browser session 2. load form in new Chrome incognito browswer 3. waited 5 minutes before refreshing each of the above Can you please advise on ETA for fix or resolution we can try? Thanks, Jack

  • David JotForm Support Manager
    Replied on January 22, 2020 at 4:18 PM

    We apologize for the inconvenience. This was a temporary issue, it should be working fine now. Could you please confirm if it persists?

  • jonathan
    Replied on January 22, 2020 at 4:18 PM

    We apologize for the inconvenience caused.

    It as a brief temporary glitch which was fixed already.

    Can you please try again your form. It should load properly now.


    Let us know if issue persist.