Over quota message on form

  • savieshopper
    Asked on January 22, 2020 at 4:08 PM

    I have used JotForms for years, but I actually hardly do my Etsy shop anymore... so I don't need the upload space.  But, I also don't want to delete my forms that I created back when you could have unlimited forms.  I don't need to pay for a subscription, except for the amount of forms I have.  Please don't make me delete my forms just because I created a bunch a while ago.  I use maybe one form a month nowadays. 

    Let me know, thanks

  • Mike
    Replied on January 22, 2020 at 5:59 PM

    The upload space is consumed only when you receive and store file uploads from your users. Currently, the upload space usage for your account is 0B of 100MB. We have cleared the form caches for your account, the forms should be active.

    If you need any further assistance, please let us know.

  • savieshopper
    Replied on January 23, 2020 at 11:58 AM

    Works now, thanks so much!