Dropdown Properties, multiple options

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    Asked on January 22, 2020 at 05:52 PM

    I'm using drop down properties but when filling out the form in the enterprise app and two or more options are picked it just says "2 selected", I want to have the options displayed. It shows one option, how do I show two or three when they are picked?

    I did something and it seemed to work but now it doesn't and just shows "2 selected"

    Also the webform of this doesn't seem to allow an option to be picked.

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    Answered on January 22, 2020 at 07:19 PM

    Hi Richard!

    I would like to apologize for the inconvenience you are experiencing, I am more than happy to assist you with your inquiry.

    Unfortunately, it seems that the form you have provided for us is not associated with your account. When I search for the form it says that it has been deleted. Please confirm and provide us with the correct username that the form is associated with and the form URL so that we may investigate further.

    In the meantime, I would suggest you look into one of our selection widgets to perhaps assist you with the issue you are experiencing: https://www.jotform.com/widgets/select-all

    Please do get back to us so that we may investigate this matter further, we look forward to your response!

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    Answered on January 23, 2020 at 08:50 AM
    The form I sent you works and is in my account. Please have someone from the enterprise team investigate.
    Richard Johnson
    American Leak Detection, Inc.
    Office: 905-563-7070 | Direct: 905-941-0809
    [ald outlook icon]
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    Answered on January 23, 2020 at 09:10 AM

    Hello Richard, our apologies. I have endorsed your concern to one of our Enterprise Support Team and they will be responding to you in a few.

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    Answered on January 23, 2020 at 09:57 AM

    Hello Richard, I have just sent you an email regarding this ticket.