What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Cannot remove images from form

    Asked by earobins on May 03, 2013 at 10:38 AM

    I have a form with several images that I needed to update.  I tried uploading new images using the same names, but the images would not update - the old images still pulled on the form.  Then I used the image wizard and deleted the old images - but they are still showing up on the form, even though they are no longer appearing in image wizard when I click on "choose from existing image." Other than completely renaming all images to start over, I am not sure what else to try.  I logged out & waited a little while, to see if that made any difference, but it did not.  Thank you! 

  • Profile Image

    Answered by earobins on May 03, 2013 at 10:48 AM

    Never mind..the images I deleted are finally disappearing.  I must have just been impatient.  Thanks. 

  • Profile Image

    Answered by moonzkie on May 03, 2013 at 11:03 AM


    We are glad to hear that the images you are trying to deleted are finally deleted :)

    If you need any other inquiries, please do not hesitate to contact us anytime.

    Thank you.