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jeremymorisonAsked on January 22, 2020 at 8:09 PM
Can I do an email response with just a first name instead of full name?
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KrisLei Jotform SupportReplied on January 22, 2020 at 11:00 PM
Hi,
Thank you for reaching out to us.
I checked your form and it seems that you are using the Full Name element. It is not possible to not include the last name on the email template because the field tag includes the first and last name.
Alternatively, you can use the Short Text element for the first name and another one for the last name. In this way, it will have a separate field tag that you can use on the email template then remove the field tag for the last name.
I hope this helps. Let us know if you need further assistance.
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jeremymorisonReplied on January 22, 2020 at 11:15 PM
Perfect - thanks!