How to display the first name on autoresponder email?

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    Asked on January 22, 2020 at 08:09 PM

    Can I do an email response with just a first name instead of full name?

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    Answered on January 22, 2020 at 11:00 PM


    Thank you for reaching out to us.

    I checked your form and it seems that you are using the Full Name element. It is not possible to not include the last name on the email template because the field tag includes the first and last name.

    1579751395field tag.jpg

    Alternatively, you can use the Short Text element for the first name and another one for the last name. In this way, it will have a separate field tag that you can use on the email template then remove the field tag for the last name.

    1579752003Short text.jpg

    1579751878field tag2.jpg

    I hope this helps. Let us know if you need further assistance.

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    Answered on January 22, 2020 at 11:15 PM

    Perfect - thanks!