Fields showing when hidden

  • Profile Image
    KingstonCouncil
    Asked on January 22, 2020 at 08:36 PM

    Hi I have the following form. 

    Fields hidden should only "show" if condition is met. However on the last page of the form all "Extra Time..." fields continually show no matter which choice is made regarding the Observation Type. 

    https://www.jotform.com/build/92531099591868


    Please can you assist as I think this is a bug? I've had redone conditions several time in different manners to only show fields applicable to user choice. 

  • Profile Image
    KrisLei
    Answered on January 22, 2020 at 11:22 PM

    Hi,

    I checked your form, to clarify are you referring to the condition below?

    1579752924condition.jpg

    It seems that the condition is to show those three fields if it's NOT EQUAL TO "Consumer Requested Time" and I think the condition should be if EQUAL TO. Kindly try to replace the "State" on the condition to "EQUAL TO" to show the 3 hidden fields. 

    Let us know if it didn't meet your requirements.