- lastfrontierheliAsked on May 03, 2013 at 12:01 PM
I have a brief form (http://form.jotformpro.com/form/31194822551957) that when submitted directs the user to a larger form (http://form.jotformpro.com/form/30999279639982) I would like the First Name, Last Name, and Email fields to prepopulate on the second field with the data from the first.
At the moment I am using a php redirect which works fine except when the user selects submit a very large and ugly "please wait redirecting" loader graphic appears (it’s so large that it actually moves the divs on my page, I've included a screenshot)
My question is there any way I could use the "Continue Forms Later" function (found in preferences - advanced settings) to achieve the same results?
My guess is that the ID's of the fields would likely have to match in order for this to function properly?
PS. The easy fix would be to hide the redirecting graphic, but apparently this isn't possible
- jeanettebmzAnswered on May 03, 2013 at 01:34 PM
I think you can enable the Send Post data using PHP into a Custom Thank You Page
- lastfrontierheliAnswered on May 03, 2013 at 01:59 PM
Thank-you for your reply!
Your solution is what I already have implemented. It does achieve the function I want, the only problem is that it displays a massive "Please wait while loading" graphic (as seen in my screenshot). I have made a previous post trying to find out if I can simply hide or disable the loading graphic but it appears that is not possible. So I am looking for another solution.
Any help would be greatly appreciated!
- JotForm SupportWelvinAnswered on May 03, 2013 at 03:56 PM
Good day! The guide mention was the only possible way for that function. The one on the advance settings cannot accomplish the same.
You may consider adjusting your div height or width to respond with the "Please wait while loading" image.
- lastfrontierheliAnswered on May 03, 2013 at 05:11 PM
Adjusting the div to accomidate is not an option (there isn't enough space on the page to do this and it would throw off the entire design) not to mention the loading graphic is not appealing in the least. I really feel its an issue wit JotForm that needs to be addressed.
Does anybody have any other ideas or solutions to this problem?
Thanks for your help
- JotForm SupportWelvinAnswered on May 03, 2013 at 06:17 PM
Unfortunately, I think there's no way you can modify that one as it is a function from the core files which is not available from the form source codes.
I would suggest creating another thread requesting such feature to edit that function inside the form builder or at least can be editable via injecting custom CSS codes to the form.
- lastfrontierheliAnswered on May 06, 2013 at 02:08 PM
Thanks for your reply, I did make a thread requesting that feature, the Admin said he would submit that request. But there is no way of knowing if the request was accepted, or a timeline as to when the change would be implemented. I cannot use my forms currently with the loading graphic and I need them live ASAP for my client. Is there a more direct channel I could use to contact support and get this issue resolved?
- JotForm SupportjonathanAnswered on May 06, 2013 at 06:26 PM
Thank you for creating the separate post for the request feature to remove the thank you graphics. I found it here https://www.jotform.com/answers/212573-Can-I-completely-remove-the-Please-wait-while-redirecting-text-and-graphic#1 . As mentioned, it has a ticket already, we will just have to wait when it will be available.
But I'd like to inform you ahead that it could take a while for this to happen as it is not a highly prioritize feature.
We would like to help you further to achieved what you need with the form.
First off, I would like to ask why you would need at least 2 forms to have your enquiry form
I know the 1st form comes from the main page http://www.lastfrontierheli.com/
What I am trying to suggest is, maybe a bit of a redesign on the form can achieved bypassing the thank you graphics from the 1st form.
Can we use only one form instead? The main enquiry form.
The form user will probably be able to provide the Name, Email on the form manually when filling it up.
How about using a lightbox pop-up form instead. The user will still be in the main page of the website, and the enquiry form can be access via a form that pop-up on top of the page -- a lightbox form.
We will wait for your response.
- lastfrontierheliAnswered on May 07, 2013 at 11:10 AM
Thanks for your thorough reply. I do need to have seperate forms because they are actually for different reasons. The first is to sign-up to a newsletter, and the user is directed to the full enquiry form to encourage them to fill it out.
What about if I did a lightbox form for the small newsletter form, then when the user hits submit have the full enquiry form as the second "page" of the popup form? Can you have a form email the contents of the first page of a form then direct the user to the second page?
- JotForm SupportWelvinAnswered on May 07, 2013 at 02:14 PM
What about if I did a lightbox form for the small newsletter form, then when the user hits submit have the full enquiry form as the second "page" of the popup form?
- They are still redirected to your Full Enquiry form. We will just use lightbox so that the graphic for the redirect won't override any content of your page.
Can you have a form email the contents of the first page of a form then direct the user to the second page?
- Yes, you have the same process. It's just the form is embedded using the lightbox code. Guide: How to Create a Lightbox Form