Monthly limits

  • Profile Image
    LCDavid
    Asked on January 23, 2020 at 09:41 AM

    Hello,

    When is our account month end?

    Is it the date we sign up, 

    Or end of the calendar month?

    Thanks

  • Profile Image
    Vanessa_T
    Answered on January 23, 2020 at 10:32 AM

    Can you please clarify what you meant by your account month end?

    Are you referring in relation to subscriptions or monthly limits? Kindly elaborate.

    We'll await for your response.

  • Profile Image
    LCDavid
    Answered on January 23, 2020 at 01:49 PM

    Hello 

    Thanks for your reply...

     I mean monthly limits

    Thanks

  • Profile Image
    Vanessa_T
    Answered on January 23, 2020 at 02:57 PM

    Monthly limit resets every first of the month for all our users regardless of any plan type.

    https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits