Requested password reset

Hello,

I requested a password reset since my password is not working & it keeps saying it has been sent to my email & I do not see it. I've tried 3 times and also checked my spam folder & nothing is in there.

Please help.

-Kimberly Smith

I checked your email address in our system, but I was not able to find any account. The password of which account do you want to reset? 

Please provide us the account username or a link of any form you created on that account. 

Sorry, please allow me to reset the password for ks9390@ccsu.edu account
...

To reset your password, please follow this guide: 

https://www.jotform.com/help/489-How-to-reset-JotForm-account-password

Thank you.