What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I get my forms reactivated?

    Asked by DrTonyLo on May 03, 2013 at 02:19 PM

    I received an email saying I was approaching the 100MB limit and that my forms would be disabled at noon.  I removed files from the JotForm folder and was told by this support team that would solve the problem.  But noon came and my form was disabled anyway, even with an empty JotForm folder.  How can I get it reactivated?

    My Forms Reactivated JotForm email problem
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    Answered by sidharth_kch on May 03, 2013 at 02:42 PM

    @DrTonyLo

    I see that you have used approx 203 MB of upload space. I see all the uploaded files are still there in jotform account.

    As your account is already in OVERLIMIT status, you need to upgrade your account.

    Thanks,

    Sidharth