How to disable the Jotform marketing emails

  • Profile Image
    zoeboakes
    Asked on January 23, 2020 at 03:38 PM

    Hello,

     

    We have been using jotform for our customer to fill in, and i have just recieved a complaint that jotform are sending marketing emails to our customers. Can these emails please be stopped?

  • Profile Image
    VincentJay
    Answered on January 23, 2020 at 05:09 PM

    You can unsubscribe to the emails from Jotform by clicking the Unsubscribe link below the email content. 

    1579817321351fzv.png

    If the issue still persists, please share a screenshot of the email marketing they're getting so we can investigate it further.

    Thank you.