File Uploads: All uploaded files for the form says 404 Not Found

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    Carololtman
    Asked on January 24, 2020 at 10:53 AM

    I just finished chatting with customer support. I am unable to open any of the photos that my clients are submitting on their forms. He was able to tell me that the photos are unsuccessfully uploading on the clients' end - all of them.  I need this issue fixed as soon as possible, please, as I don't want to lose these potential clients.



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    Vanessa_T
    Answered on January 24, 2020 at 12:33 PM

    Our apologies for the inconvenience. I am able to replicate the issue with all your uploaded files. I have now forwarded this to our backend team so they may check what is causing the issue.